Find Your Rep

Contact Cumberland

Our customer service team has the experience and know-how to turn your vision into reality. Reach out to us with any questions you have about customized or custom products, the ordering process, and more—but check out the other resource options for more immediate answers.

Address 321 Terminal Street SW, Grand Rapids, MI 49548
Phone 800.401.7877
Fax 616.475.5020

Resources

Resource Documents

Here you will find resources to answer the questions we most commonly receive about our materials and how we can work together.

Order Status

Enter your customer ID and order number, and you can get a PDF of your sales acknowledgment. You can also view order status and see the date shipped, carrier, PRO number, and more information to help you plan for receiving and installation.

Material Samples

Need samples for decision-making or presentations? We can provide wood and metal finishes, stone, painted glass, and more so you can better see (and feel) the Cumberland product you’re envisioning. Enter your mailing information and the samples of interest, and we’ll get to work.

Literature

Our entire library is available to you online. We know what it’s like to be finishing a project at 1 a.m. when no one’s answering the phone. And we know sometimes print is still helpful. To request printed literature, tell us which product sheets or brochures you’d like, provide your mailing information, and we’ll send a packet on its way to you.

Account Registration

Want to save products or configurations for reference for a project you’ve got in the works? File away some ideas for future reference? Just sign up for an account, and you can.